SOME DAYS YOU HAVE TO WAIT TO RIDE FOR THE BRAND
Cancellations can be requested 24 hours in advance for a non-meal ride and 3 days in advance for a meal ride.
All rides can be rescheduled a day before the scheduled time.
Bad weather cancellations are accepted same day.
HOW TO GET A REFUND OF A RIDE BOOKED ONLINE
If you’ve booked a ride online and need to cancel, please email us at firstname.lastname@example.org to get a refund processed.
Our stable locations are unable to access your payment information and the phone operators at the various locations are also unable to do so.